Step 1: Check to ensure the correct billing address and zip code for the credit/debit card has been entered.
Step 2: Check to ensure the credit card number, expiration date, and CVV code is entered in the correct fields and in the correct format.
Step 3: If the information entered in step 1 and 2 is correct, contact the issuing bank at the number located on the back of the card to investigate why the payment attempt was not successful. The issuing bank may need to increase your daily limit, or the issuing bank can provide instruction on how to make a successful payment.
Step 4: If the above steps are unsuccessful, try using a prepaid Visa, MasterCard, or Discover debit or credit card. Please note some prepaid cards charge an activation fee. Make sure to purchase a card with the correct amount that will cover the card activation, the application, and processing fees.